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Frequently Asked Questions

Find answers to common questions about our products, services, and policies

What is the mission of MerchantBuilders?

The mission of MerchantBuilders is to make buying and selling construction materials as easy, transparent, and reliable as a neighborhood shop—powered by digital technology.

How is MerchantBuilders different from large marketplaces?

Unlike large marketplaces, MerchantBuilders focuses on empowering local sellers, giving them control over pricing, customers, and delivery operations.

Do merchants need technical knowledge to use MerchantBuilders?

No, the platform is designed to be simple and user-friendly, so merchants can manage their business without technical expertise.

Is MerchantBuilders suitable for both B2B and B2C sales?

Yes, MerchantBuilders supports both B2B and B2C transactions, making it ideal for contractors, builders, and individual customers.

Can customers track their orders on MerchantBuilders?

Yes, customers can track their orders in real time from order placement to delivery.

How does MerchantBuilders help merchants grow their business?

By enabling online sales, improving operational efficiency, increasing customer trust, and providing better visibility into orders and deliveries.

What services does MerchantBuilders provide?

MerchantBuilders offers an online storefront, order management system, delivery coordination, and real-time order tracking.

What problem does MerchantBuilders solve?0

It eliminates manual order handling, reduces delivery confusion, and simplifies online selling for merchants who traditionally rely on offline processes.

Who is MerchantBuilders built for?

MerchantBuilders is built for local and mid-sized merchants dealing in construction materials such as cement, steel, rods, paints, sand, and hardware supplies.

What is MerchantBuilders?

MerchantBuilders is a digital commerce platform designed to help local construction material merchants sell products online and manage orders efficiently.